Terms Of Service

1. About these terms

These terms apply to all quotes, works and services provided by PMU Electrical (Power Me Up Electrical), ABN 81 518 177 255, Electrical Licence 146529. By accepting a quote or allowing us to commence work, you agree to these terms.

Where a separate written contract has been signed for a project, that contract prevails over these terms to the extent of any inconsistency.

2. Quotes and pricing

Quotes are valid for 30 days from the date of issue unless stated otherwise. Quotes are based on the scope described and on the site conditions visible at the time of inspection.

Where additional work is required that was not reasonably foreseeable, including concealed defects, non compliant existing wiring, asbestos, or restricted access, we will notify you and provide a variation for approval before proceeding.

Variations approved verbally on site will be confirmed in writing and added to the final invoice.

3. Emergency and after hours work

Emergency attendance outside ordinary business hours is charged at the rate advised to you at the time of the call. Where the cause of the fault cannot be rectified on the first attendance, we will make the installation safe and quote any further work required.

4. Access and site conditions

You agree to provide safe and reasonable access to the work area, including access to the switchboard, roof space and subfloor where relevant, and to advise us of any known hazards.

• Pets secured and children kept clear of the work area
• Furniture and stored items moved where they obstruct access
• Disclosure of asbestos, prior electrical work, or known site hazards
• Advance notice of any body corporate or landlord approvals required

5. Payment terms

Unless otherwise agreed in writing, residential invoices are payable on completion of the work. Commercial and project accounts are payable within 7 days of invoice unless separate trading terms have been agreed.

Deposits may be required where materials must be ordered in advance. Title in supplied materials remains with PMU Electrical until payment is received in full.

Overdue accounts may attract reasonable recovery costs and interest.

6. Warranties

We warrant our workmanship for a period of 12 months from completion, in addition to any rights you have under the Australian Consumer Law, which cannot be excluded.

Products and equipment we supply carry the manufacturer's warranty. We will assist with warranty claims on equipment we have supplied and installed.

Our workmanship warranty does not cover damage caused by misuse, third party alterations, storm or lightning damage, pest damage, or failure to maintain equipment in accordance with manufacturer instructions.

7. Compliance and certification

Certificates of testing and compliance are issued where the work performed requires them. You should retain these documents with your property records.

We cannot certify or accept responsibility for existing installations or work performed by others.

8. Cancellation

If you need to cancel or reschedule a booked appointment, please give us as much notice as possible. Cancellation within 24 hours of a scheduled attendance, or a non attendance where access could not be obtained, may incur a callout fee.

Where materials have been specially ordered for your job, the cost of those materials may be payable on cancellation.

9. Liability

To the extent permitted by law, our liability is limited to the resupply of the services or the cost of having the services resupplied. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy conferred by the Australian Consumer Law.

We are not liable for indirect or consequential loss, including loss of profits, data or business interruption, except where such liability cannot be excluded by law.

10. Privacy

Personal information collected in the course of quoting and performing work is handled in accordance with our Privacy Policy.

11. Governing law

These terms are governed by the laws of Queensland, Australia.

12. Contact

PMU Electrical · Sunshine Coast, Queensland
Phone 0438 200 847
Email info@pmuelectrical.com.au
Electrical Licence 146529 · ARC L145136 · Solar A2573222 · ABN 81 518 177 255